Frequently Asked Questions

Everything you need to know about shopping with Femme Luxe UK

How long does delivery take within the UK?

We offer several shipping options, including Standard Delivery (2-3 working days) and Next Day Delivery for orders placed before our cutoff time. You will receive a tracking link via email once your order has been dispatched.

What is your return policy?

We hope you love your purchase, but if not, you can return items within 14 days of receipt. Items must be unworn, unwashed, and have all original tags attached. Please use our online returns portal to start the process.

Do you ship internationally?

Yes, Femme Luxe ships to many countries worldwide. International shipping times and costs vary depending on the destination and will be calculated at checkout.

How can I track my order?

Once your order is on its way, we will send you a confirmation email containing a tracking number and a link to the courier's website so you can monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Maestro), as well as PayPal. We also offer 'Buy Now, Pay Later' options through partners like Klarna and Clearpay for eligible customers.

How do I know which size to order?

To help you find the perfect fit, we provide a detailed Size Guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.